// From ACTUAL to TARGET – our reference projects
As a developer and supplier of complex IT solutions, www Bitmanager AG has frequently been given the opportunity to put its sound know-how and long-standing experience of its employees to the test in successfully implementing comprehensive and complicated projects. For the most varied of customers each with the most demanding requirements. You can view the special challenge of each individual project, and the successful measures undertaken from the ACTUAL to the TARGET situation, in the respective product descriptions.
Are you interested in our services rendered for a certain sector-related customer? Follow the navigation and go directly to the respective projects. Or would you prefer to receive more detailed information on our procedure in a certain area of our wide range of IT services? The classification below will take you through the various project specifications directly to the target.
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The customer has at its disposal at the start of the project an Access database whose performance is inadequate in respect of the revenue accounting. It is therefore envisaged that the revenue accounting and several new functions be transferred from the central sales controlling and settlement system during the course of the relaunch of the variable remuneration, incentive and commission. |
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During the course of customer support, various service procedures are processed (e.g. guarantee, warranty, complaints, exchanges, "minor repairs" incl. issuing replacement equipment). These tasks are time consuming and tie up the employees and are therefore merely settled on a flat-rate basis by the partners. |
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To date the key and sales promotion activities in the seminars & training division had been initiated, managed and administered via a simplified system. In respect of performance and functionality, the system neither corresponds with the management requirements nor those of the users. |
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The advantage of a portal consists of the integration of several processes, applications and data sources into a single surface. Therefore any linked user can call up and use the required information at the right time. The customer acutely needed to expand an existing end customer and sales portal so that it contained the up-to-date as well as forward-looking functionalities of a qualitative first-class portal solution. |
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